In this notice “BOV”, “the Bank”, “we”, and “us” refers to Bank of Valletta p.l.c. and its subsidiaries, and “our” shall be construed accordingly.
“You” includes any attorney duly appointed by means of a power of attorney/mandate, trustees, executors, curators or any other legitimate representatives.
This Policy Notice sets out the basis for which any of your personal data is collected and processed by us.
“Personal Data” is data that identifies an individual, including but not limited to
The data we collect
We collect and process your personal data mainly to provide you with access to our services and products, and to help us improve same.
We may collect personal data about you from different sources, data including the following:
Scope of Processing
The Bank will process personal data for the following purposes only, namely:
We may use your data to protect you in the following ways:
Your data may be transferred to and stored in locations outside the European Economic Area (EEA), including countries that may not have the same level of protection for personal data. When we do this, we will make sure that it has an appropriate level of protection and that the transfer is lawful. We may need to transfer your data in this way to carry out our contract with you, to fulfil a legal obligation, to protect the public interest and/or for our legitimate interests.
Other Products and Services
From time to time we would like to tell you about our other products and services, and those arranged by us with other suppliers such as insurance companies.
Any personal data you provide in the process of enquiring/ arranging any of our other products and services is provided in the strictest confidence. We will only use this for the purposes specified in your enquiry and we will never pass your personal details to these third parties or any other companies for any other reason.
If you have already provided your consent, we will continue to rely on this permission until you request us to stop sending you data.
Data we share
Your personal data may be disclosed to or exchanged with all employees of the Bank and its subsidiaries, and their consultants, associates and agents.
We do not share personal data with companies, organisations and individuals outside of the Bank unless one of the following circumstances applies:
We may share non-personally identifiable data publicly. For example, we may share data publicly to show trends to about the general use of our services.
If the Bank is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal data and give affected users notice before personal data is transferred or becomes subject to a different Privacy Notice.
We will not retain your personal data for longer than it is required for the maintenance of your relationship with us, or for any legal or regulatory requirements.
We make sure to use reasonable measures to protect the personal data within the Bank. If you have reason to believe that your interaction with us is no longer secure, please immediately advise us.
When you visit BOV’s Website, BOV’s web server automatically records details about you, such as IP address, the website from which you where redirected to BOV’s website, type of browser and BOV’s website pages visited by you including date and duration.
BOV will use your personal data:
Data Subject Rights
Your rights in connection with personal data under certain circumstances, by law you have the right to
Access Requests and Marketing Options
If you wish to exercise your rights or change your marketing preferences, you may do so,
Should you not visit a branch in person, we may need to contact you in order to verify your identity and request.
Updates to this Privacy Notice
We reserve the right to update this privacy notice at any time. The updated privacy notice will be published on our website and available here. If you have any questions about this Privacy Notice, please contact us at [email protected]
Contact details of BOV, BOV’s data protection officer and the Supervisory Authority
Bank contact Details:
Land Line: (356) 2131 2020
Email: [email protected]
Bank Data Protection Officer Contact Details:
Land Line: (356) 2275 3700
Address: Bank of Valletta p.l.c.
Level 3/R, Centris Business Gateway,
Triq is-Salib tal-Imrieħel
Zone 3, Central Business District
Birkirkara CBD 3020 - Malta
Email: [email protected]
Supervisory Authority Contact Details:
Land Line: (356) 2328 7100